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Southwest Airlines offering 'gesture of goodwill' following multiday travel disruptions
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Southwest Airlines says it's offering an apology and "gesture of goodwill" to passengers after the airline canceled and delayed thousands of flights this week.
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Nearly 2,400 flights were canceled from Saturday through Monday which the airline blamed on bad weather and air traffic control issues. The disruptions left passengers stranded at airports across the nation, with many airing their frustrations out on social media.
"In these situations, we do our best to make things right, and we are working directly with customers who have been impacted by the recent disruptions offering our apology and a gesture of goodwill," a Southwest spokesperson told FOX Business.